Fair Usage Policy (FUP)
Our Uncapped Wireless service has been developed mainly for users who require the assurance of an uninterrupted and fixed cost service. The uncapped wireless service is a managed service, whereby the customers’ usage is monitored and recorded. The service is allocated a certain threshold for the month which is currently set to the table below. Once this threshold is reached your speed will be throttled to the speed indicated in the table below and you will not be disconnected or charged extra for that month. Hence the term uncapped is applied to these services since you can enjoy an unlimited amount of bandwidth for the month and not be disconnected.
|Package Name||Monthly Threshold||FUP Per Day||Speed||Throttled when limit reached.|
|4MB Sky Basic||100GB||3.3GB||4Mbps||2Mbps|
|6MB Sky Basic||150GB||5GB||6Mbps||3Mbps|
|10MB Sky Basic||200GB||7GB||10Mbps||5Mbps|
|4MB Sky Premium||150GB||10GB||4Mbps||2Mbps|
|10MB Sky Premium||400GB||20GB||10Mbps||5Mbps|
|15 MB Sky Premium||600GB||30GB||15Mbps||7.5Mbps|
|20 MB Sky Premium||1TB||40GB||20Mbps||10Mbps|
You no longer need to phone or email to ask for your invoice or upgrade your service, you can now simply login to your customer dashboard.
You can order any of our products online!
All you have to do is fill in an order form and a SmartSwitch sales consultant will get in touch.
Having some trouble?
Submit a ticket online or