Wireless Fair Usage Policy

This Uncapped Wireless service has been developed mainly for users who require the assurance of an uninterrupted and fixed cost service. The uncapped wireless service is a managed service, whereby the customers’ usage is monitored and recorded. The service is allocated a certain threshold for the month which is currently set to the table below. Once this threshold is reached your speed will be throttled to the speed indicated in the table below and you will not be disconnected or charged extra for that month. Hence the term uncapped is applied to these services since you can enjoy an unlimited amount of bandwidth for the month and not be disconnected. We also offer pure unshaped packages.

 

Speed Standard Threshold Premium Threshold Throttled
1 mbps 60 GB No Limit 512 kbps
2 mbps 110 GB No Limit 1 mbps
4 mbps 200 GB No Limit 2 mbps

1. Definitions explained:

Bandwidth throttling is the intentional slowing of Internet service by an Internet Service Provider. Throttling is applied on an individual user basis, based on usage over a 30 day rolling window threshold. Throttling is applied only when demand on the network exceeds available network capacity, and is relieved when demand decreases.

Traffic shaping is a network traffic management technique which delays some or all datagrams to bring them into compliance with a desired traffic profile. Traffic shaping is used to optimize or guarantee performance, improve latency, and/or increase usable bandwidth. Shaping is applied to all users in general where realtime, interactive services (Like VOIP) are given higher priority over non-realtime, non-interactive services.

2. Monthly Thresholds

Standard Uncapped packages have a threshold (based on a daily usage track) after which speeds could be subject to shaping and throttling of up to 50%. Packages are subject to throttling only when a user has reached their monthly threshold. These packages also have lower priority during business hours.

Premium Uncapped packages are not generally shaped, but can be subject to shaping, should the network experience high levels of demand. These packages have high priority always.